Terms of use

1. Who we are

CoachWeek is offered by Skate Academy GmbH, Am Wasser 1, 8600 Dübendorf, Switzerland (hello@coachweek.app). These terms apply between us and the coach, club or school that opens an account (“you”).

2. The service

CoachWeek helps you plan lessons and sessions, keep a list of your athletes, send calendar links to athletes and families, and prepare monthly lists for your own invoicing. We do not send invoices or collect money for you. You decide what you enter and whom you share calendar links with.

3. Account

You sign in with a one-time code sent to your e-mail address. Keep access to that mailbox safe. The person who opens the account is its administrator and can invite further coaches.

4. Plans and prices

Trial: every new account gets all features free for 30 days, without a card; afterwards the Free plan applies unless you choose a paid plan. Free: up to 10 athletes and 1 coach. Coach: CHF 9 per month or CHF 90 per year. Club: CHF 29 per month or CHF 290 per year. Prices in Swiss francs, including any VAT. Paid plans renew automatically for the same period until cancelled. You can cancel at any time in the app; the plan then ends at the end of the period already paid, without a refund for the remaining time. Payments are processed by Stripe; we never see your card details. We announce price changes at least 30 days in advance; they apply from the next period.

Referrals: if a coach opens a new account with your personal link, they get one month extra in the trial and you get one month free (on a paid plan as a credit), at most 12 months in total. Not paid out in cash.

5. Your data

Everything you enter stays yours. You are responsible for being allowed to enter it — in particular data of children, which you should only enter with the consent of their parents. We process it only to provide the service, as described in our privacy policy. You can export your data and close your account at any time; we then delete it within 30 days (backups within 90 days).

6. Fair use

Do not use CoachWeek for unlawful purposes, try to access other accounts, or overload the service. We may suspend an account that does so, after notice where possible.

7. Availability and changes

We work to keep CoachWeek available and safe, but cannot guarantee uninterrupted service. We may improve or change features; we will not remove a core feature of a paid plan during a period you have paid for.

8. Liability

We are liable for damage caused intentionally or by gross negligence. Any further liability, in particular for lost profits or indirect damage, is excluded as far as the law allows. Please check important times yourself — for example, ice times confirmed by your rink.

9. Changes to these terms

We tell you about changes by e-mail or in the app at least 30 days before they apply. If you do not agree, you can cancel before then.

10. Law and court

Swiss law applies. Place of jurisdiction is Zurich, unless mandatory law (for example for consumers) says otherwise.