Privacy policy
Valid from 11 November 2026 · Swiss Federal Act on Data Protection (FADP); GDPR where it applies
Who is responsible
For the account data of coaches and for running CoachWeek: Skate Academy GmbH, Am Wasser 1, 8600 Dübendorf, Switzerland, hello@coachweek.app. For the data of athletes and families that a coach or club enters, that coach or club is responsible; we process it on their behalf and only on their instructions.
What we process
- Coaches: name, e-mail, phone (optional), club, language, sign-in times.
- Athletes and families (entered by the coach): first name, last name, year of birth, level or group, parents’ names, e-mail and phone, lessons and attendance, prices for the monthly lists, notes.
- Payments: plan, period and Stripe customer number. Card details stay with Stripe.
- Technical: server logs (IP address, time, page) for security, kept for up to 30 days.
We do not use advertising trackers and do not sell data. Health information should not be entered in CoachWeek.
Children’s data
Many athletes are children. Coaches confirm they have the parents’ consent to enter their data. Calendar links contain only times and places of lessons, not marks or prices. Every link is secret and can be renewed at any time.
Why
Only to provide the service (contract), to keep it secure (legitimate interest) and to meet legal duties (e.g. bookkeeping for paid plans, kept 10 years).
Service providers
We use these providers. Where data leaves Switzerland or the EU, we rely on the EU standard contractual clauses or the Swiss-US Data Privacy Framework.
| Vercel Inc. | hosting of the website | USA / EU |
| Supabase Inc. | database (servers in the EU) | EU |
| Google LLC | sending sign-in and service e-mails | USA / EU |
| Stripe Payments Europe Ltd. | plan payments | EU / USA |
| Anthropic PBC | only if you use voice notes: reading the note | USA |
How long
As long as the account is open. After you close it, we delete the data within 30 days and from backups within 90 days, except what we must keep by law.
Your rights
You can ask us what we hold about you, have it corrected or deleted, receive it in a common format, and object to processing. Write to hello@coachweek.app. Families ask their coach or club first; we help them. You can also complain to the Federal Data Protection and Information Commissioner (FDPIC).
Cookies
Only necessary cookies: one keeps you signed in, one remembers your language. No tracking or advertising cookies.